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Further information

Terms & Conditions and Product Disclaimers

All treatments are performed with a high standard and with your best interests at heart. However, all treatments come with a certain amount of risk. Although we are trained to perform these treatments and operate with safety in the forefront of our minds, there is always a risk of complications. Please read the following treatment information for a more in-depth examination of treatment requirements and risks.

Laser and IPL

Laser and IPL treatments are an excellent choice for many people, however, there are some exclusions and contraindications to treatment. We do not perform treatment on pregnant women, minors (under 18) or on unhealthy clients.  Certain skin conditions can also exclude someone from laser with us, like the tendency to keloid scar or untreated skin cancer. We assess your skin and medical history and will let you know if you are safe for treatment and if our treatments are likely to effectively address your concerns.

If we feel that your skin's presentation may be something other than benign, we may ask you to see your GP before we will treat you.

Energy based treatments can cause blisters, burns and scarring. They can also cause a worsening of pigmentation or redness. We take great care to avoid these adverse events, however, they can happen. 

It is extremely important to wear SPF following treatment. Your skin will be photosensitised post treatment and you will be likely to sunburn or hyper-pigment.

Muscle Relaxing Injections

Muscle Relaxing injections can soften many lines and wrinkles. However, deeper lines may not disappear. It is possible to develop antibodies to the Botulinum toxin, which means over time the treatment may no longer work for you or the treatment longevity will decrease.

There is a risk of ptosis or droop from forehead and frown line treatment. It is important to refrain from rubbing your face, sleeping or lying flat for two hours post treatment.

There is also a risk to eyebrow shape and height from treatment. Although we take great care to avoid any unaesthetic outcomes, this is always a risk.

Double vision has been reported in the literature following crows treatment. Although incredibly rare, this is another potential risk to treatment.

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Dermal Fillers and Threads

Dermal filler and thread treatment outcomes can be subtle or significant, depending on the amount of dermal filler used. Although we try to understand your goals, it is possible that we will not achieve the results you want.

There is a significant risk of bruising from treatment. Please do not schedule your treatments near occasions where you would be uncomfortable having a bruise or visible swelling on your face.

Although rare, dermal fillers can become lumpy many months after treatment. This is due to an immune reaction in your body. We use products that are high quality and not associated with granuloma formation, however it is still a potential risk. We will dissolve your filler should this happen, but will not reimburse you the cost of the original treatment. 

Certain health conditions and medications make some people poor candidates for dermal filler and thread treatments. Active autoimmune disease, immunocompromise and blood thinners are examples of conditions and medications that make these treatments risky for clients. Should you have a complicated medical or we are concerned about your suitability to treat, we may ask for a doctor's sign-off.

There is a risk of vascular events when having dermal fillers. This is very rare, but it is something you should be aware of. A vascular event can be way of compression (where filler squeezes a vessel) or occlusion (where the filler is inside the vessel and blocks it). Should this occur, we will dissolve the filler.

We ask that you self monitor your face for 3 days post treatment and call us, day or night, should you encounter any skin changes, marks that don't look like bruising, pale patches, grey patches or patterns on your skin. Contact us if you experience significant pain, altered sensation or have any questions.

Even more rare again, are the risks of stroke and blindness. Should this occur we will transport you to the hospital for emergency treatment.

Thread treatments create a pull under the skin. This is often noticeable post treatment and will resolve within 7-14 days. Your face may feel uncomfortable for 2-3 weeks post treatment, especially if you apply pressure to it. 

Anytime you break the skin, there is the risk of infection. Should you notice your skin becomes hot, red, swollen or painful after treatment, please let us know immediately so that we can assess you.

Skin Treatments

Skin treatments usually take 6-12 weeks to see a result. Results are often variable and depend on your skincare regime at home, your exposure to sun and wind, your lifestyle and diet. It often takes more than one treatment to see a significant result. 

Following skin treatments it is extremely important to follow post care instructions. These will often include minimizing your exposure to pathogens and bacteria, staying away from saunas and swimming pools and avoiding irritants on the skin. We will also ask that you use SPF for two weeks post treatment,.

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Profhilo®

Profhilo® involves two treatments that are four weeks apart.

Profhilo is not suitable to those previously allergic to hyaluronan; anaphylaxis reaction to bee stings, pregnant or breast-feeding; with permanent fillers or facial implants; unwell with a cold; prior keloid scarring; planned dental treatment in a month or flying overseas in under four days. It is best avoided if you have had a recent vaccine, Profhilo treatments will need to be at least 2 weeks before or 2 weeks after a Covid Vaccination. Caution is needed in those with an autoimmune disorder.
Do not use with treatments such as a laser resurfacing or medium-deep skin peeling as it will diminish results. Caution in people on blood thinning medicines such as warafarin or clexane.

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Radiesse®

Radiesse is composed of synthetic calcium hydroxylapatite microspheres suspended in a water-based gel carrier. Radiesse is injected subdermally by a healthcare provider. The number of treatments needed are determined by a healthcare professional based upon the individual needs of the patient.

  • Radiesse is contraindicated:

    • for patients with a history of anaphylaxis, or a history or presence of multiple severe allergies

    • in patients with known hypersensitivity to any of the components

    • in patients with bleeding disorders

  • Radiesse Warnings

    • Defer treatment in patients with active skin inflammation or infection near treatment area.

    • Avoid injection into blood vessels.

    • Do not overfill a contour deficiency as depression should improve within several weeks.

    • The safety and efficacy of Radiesse for lip augmentation has not been established. Lip nodules associated with the use of Radiesse in the lip area have been reported.

  • Radiesse Precautions

    • Radiopaque particles of calcium hydroxylapatite are visible on CT scans and radiography. Patients should be informed of the radiopaque nature of Radiesse and told to inform their healthcare providers. Radiesse has not been shown to mask abnormal tissue or be misinterpreted as a tumor on CT scans.

    • Healthcare providers should familiarize themselves completely with the Radiesse product prior to administration.

    • A Radiesse syringe is for single patient use.

    • The safety of Radiesse in patients with increased susceptibility to keloid formation and hypertrophic scarring is not known.

    • Standard infection control, universal precautions, and aseptic technique should be followed.

    • Treatment syringes may be biohazards and should be disposed of accordingly.

    • Radiesse safety in pregnancy, breastfeeding or patients under 18 years is not known.

    • Patients using anticoagulants, including aspirin, may experience increased bleeding or bruising at the injection site. Patients should inform their healthcare provider of all medications they use, including over-the-counter, dietary or herbal supplements.

    • Patients should minimize exposure of treated area to extensive sun or heat for 24 hours after treatment or until initial swelling and redness is resolved.

    • Safety and effectiveness of Radiesse in the periorbital (eye) area has not been established.

    • Interaction studies of Radiesse with other substances, drugs or implants have not been conducted.

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